Publications overview

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Complaints Mechanism Report 2020

  •   Release date: 28 July 2021
2020 was a particularly challenging year amid the COVID-19 pandemic crisis. The EIB Group Complaints Mechanism (EIB-CM) had to find innovative ways to not only handle complaints but also interact with its key stakeholders. In 2020, the EIB-CM registered 77 new cases, handled 137 cases and closed 94 of them. The number of outstanding complaints at year-end has continued to decrease, from 89 in 2018 to 60 in 2019 and to 43 in 2020. The EIB-CM managed to close most long-overdue cases during the ...

Evaluation of the European Fund for Strategic Investments

  •   Release date: 30 June 2021
This third independent evaluation of the European Fund for Strategic Investments (EFSI) was undertaken by the evaluation function within the EIB Group. It points out that EFSI has matured, over time, into a mechanism generally acknowledged as effective and valuable. EFSI has demonstrated how public funds can be combined with the expertise and risk-bearing capacity of the EIB Group to unlock large-scale — mainly private — investment in Europe, in line with the policy targets of the ...

EIF Annual Report 2020

  •   Release date: 22 April 2021
2020 has been a year like no other. The pandemic has brought about unprecedented levels of uncertainty, insecurity and isolation, as well as difficulties for millions of small businesses across the EU. In response, the EIF has launched a series of new initiatives and adapted existing ones in order to generate as much support as possible in the form of better access to finance for European SMEs and mid-caps. These COVID-19 response measures have come over and above the normal course of business ...

Operational Plan 2021-2023

  •   Release date: 29 December 2020
The Operational Plan formulates and quantifies the EIF’s operational priorities and strategic goals over three years and is central to the work of staff.

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