Accountability and transparency

As part of the EIB Group and our relevant policies, we strive to demonstrate to EU citizens that as an organisation we are transparent and accountable across all our SME financing activities. We follow some of these principles by law, and others by are our own voluntary policies.

1

Complaints mechanism

The complaints mechanism is an EIB Group public accountability tool, ensuring the right to be heard and the right to complain of EIB Group stakeholders.

2

Prohibited conduct

The EIB Group has zero tolerance towards prohibited conduct whether occurring in connection with projects, businesses, and activities financed by us, or perpetrated by staff.

3

Evaluation function

The independent evaluation function provides evidence, insights, and learnings to inform EIB Group activities. It contributes to improving our work and helps foster a culture of learning and evidence-based decision-making.

4

Transparency policy

The EIF's transparency policy set the frameworks for informing the general public about our policy objectives, our legal, institutional and economic framework, and our policy decisions and their rationale in a comprehensive, accessible and timely manner.

1

Complaints mechanism

2

Prohibited conduct

3

Evaluation function

4

Transparency policy

Public register